HomeCo inspects, cleans, restocks and checks your property between every stay. Before your next guest arrives, you see what was done, what was checked and anything still outstanding.
An example property, to show how a turnover is reported.
Hosting means keeping track of booking changes, cleaners, laundry, stock and repairs, all while protecting your property. When it lives in scattered messages, it’s hard to know what was actually done, or when a problem first appeared.
An example day: your guest leaves at 10:00 and the next one arrives at 15:00. Here’s what happens in between.
The team confirms the guest has left, then goes room by room before anything is touched. Items are counted against the last record, damage is noted, and anything unusual is photographed.
A checklist made for your property covers kitchen and appliances, bathrooms, floors, bins, bedrooms, linen and high-touch surfaces. Every task is marked passed, failed or not applicable, and required tasks can’t be skipped.
Fresh linen goes in, used linen is logged, and consumables like toilet paper, soap and bin bags are topped up to your agreed level. Any purchase above your spending limit waits for your approval.
A second, separate inspection checks presentation, quantities, essential supplies, keys and basic equipment, with photos of each room and anything repaired or still open.
A supervisor reviews the checklist and photos, then approves it or asks for specific rework. Only then is your property marked ready, and you get a summary with a link to the full report.
Bookings come in from your platform, a calendar feed or by hand. When something moves, the schedule moves with it, and nothing is guessed.
The cleaning window is worked out again, the team is told, and the original times stay on record. Work already done is kept.
If the property is empty and there’s time, a team is confirmed early. If the window can’t work, a coordinator agrees a plan with you. Nothing is marked ready just to look good.
Repeat notifications update the same reservation. You never get two cleans, or two charges, for one stay.
Every turnover ends in one of three clear outcomes. Tap through them to see what you’d be told.
All required checks passed. Approved by a supervisor at 13:40.
Before your first serviced stay, we record a baseline of every room with you. Each turnover is checked against it.
TV, remotes, kettle and appliances: there, working and in good condition.
Plates, cups, glasses, cutlery and pots, counted and checked for damage.
Quantity, cleanliness and stains, plus what needs replacing and where it’s kept.
Toilet paper, soap, bin bags and approved supplies, tracked and topped up.
Beds, chairs, curtains and cupboards, compared with the baseline.
Keys, tags and listed equipment, with anything that needs a qualified person flagged.
We go room by room with you, or someone you trust, recording items, quantities, condition and existing damage with photos. You approve it.
You authorise a connection to your bookings, or we agree a manual process. You never share your account passwords with our staff.
A monthly subscription that spells out included turnovers, cleaning scope, laundry, supplies and service hours.
Our coordinator makes sure the team knows your property before your first guest checks out.
So you know exactly what your monthly subscription covers.
Unless we agree otherwise in writing, these stay with you.
Your monthly price depends on your property’s size and how many turnovers you need. We confirm it after a walkthrough.
No. You authorise a connection to your bookings yourself, or use a dedicated booking notification address. Our staff never need your account passwords, and we only use the booking details needed to prepare your property.
We record it with photos and compare it against the baseline and the previous stay, then log an issue for you. That record supports your investigation, but it doesn’t decide who caused the loss, and any claim stays with you.
The team logs it straight away and the expected finish time is worked out again. If your next arrival is at risk, our coordinator contacts you to agree a plan.
No. One turnover covers checking after one guest and preparing for the next, with two inspections inside it. A later touch-up, for example after a long empty spell, only happens if your package includes it or you approve it.
Your package sets a consumables allowance. Anything above the spending limit you set needs your approval first, and you see actual costs and receipts.
It’s a monthly subscription based on your property’s size and the number of turnovers you need. We confirm the price after a walkthrough, so it fits your property rather than a guess.
Tell us a little about your property. We’ll arrange a walkthrough, record your baseline and suggest the right package.
